Our goal is to fully satisfy you. Please give us a chance to serve you better by providing us with your valuable feedback.
If you find any of the following issues within 30 days after receiving the package, please provide timely feedback
1. Accessory fracture
2. Gem drop

3.Brush Products if the brush handle breaks or excessive shedding occurs upon receipt, exchange is available within 7 days. Some minor shedding on first use is normal.
After confirming the above issues, our customer service staff will contact you promptly and arrange for repair or return/replacement as soon as possible.
If it is intentionally broken or damaged by other means, it cannot be reported as a quality issue.
Email: jewelry@tanggulaenergy.com